#1 We recommend using this official address for any documents: “Jl. Senopati Kav. 41 Senopati Apartment Jakarta Selatan, 12190″.
- Make sure NOT to use “Jl. Senopati No. 41” or “Jl. Senopati #41” because this actually refers to the next door building “Senopati Suites”
#2 The Senopati Leasing office is open from 8am to 5pm and can help in case you need the following :
- Letter of domicile, which proves you officially live in Senopati Apartment
- Getting another official access card, apartment key, or room key (because currently not allowed to self-duplicate any of these keys for safety reasons)
- Reserving private events for free in common facilities (such as pool or conference room)
#3 (021) 7200 123 : use this number 24/7 (including late nights) to request immediate help from our security and mechanic team, who are prepared in case any of the following :
- Water / plumbing issues inside unit, such as hot water
- AC issues inside unit, such as not cold enough
- Electricity issues inside unit, such as not working
- Security suspicions or concerns
- Health emergency needs
- Cleanliness in common areas, such as wet elevator
- Fire hazard emergencies
- Wifi internet issues inside unit, contact +62 (821) 114 13652 Powertel, who usually can physically send a technician before ~10pm
- Cable TV channel issues inside unit, contact 021 299 40 888 First Media
Which tip was the most helpful for you? Let us know in the comments below.
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